Refund

Returns and exchanges

You may request a return or exchange for any reason within 30 calendar days after delivery. Please contact us before sending an item back so we can approve the request and provide a prepaid return label or another equivalent no-cost return method. We cover the return shipping cost for approved returns. There is no restocking fee.

Items that arrive damaged or incorrect

If an item arrives damaged, defective, incomplete, different from what you ordered, or not as described, contact us with your order number and a description of the issue. After review, we will provide an appropriate refund or exchange.

Refund timing

Once an approved return is received and inspected, we will process the refund to the original payment method within 10 business days. Your bank or payment provider may need an additional 5–10 business days to display the refund.

How to contact us

Email support@davonik.shop or call +1 703-342-8705. Please wait for return instructions before mailing an item.

Nothing in this policy limits consumer rights that cannot be waived under applicable law.